ANETOURS

About us

About us

We are the ANETOURS Travel Agency and Tourism, Lda & National and International Transporter (licensed by DGTT / IMTT). We are an accredited company in Transports of Tourism, transfers and City Tours, with our own programs and providing personalized transport services.

Creating great moments in Tourism since 1995!

We have all the means and own fleet as well as official guides to receive you in the most appropriate way. Our services are based not only on short trips but also on "Tours" around the country, organized and accompanied by accredited professionals in the area of Tourism (Tour Operators and Official Interpreter-Guides).

We have a large fleet of premium vehicles for VIP services; Private driver at the airport and different vehicles for special events. We adapt to the needs of our customers, offering a more productive and efficient time management. The quality of our ground transportation is ensured by the personalized support of the teams involved.

Our tour operators have extensive experience in the field of tourism, with knowledge of English, Spanish and French.

Our agency is located near the Francisco Sá Carneiro Airport, being a strategic point for a quick response to the arrival and departure of passengers.

Mission and Values

ANETOURS work objectives and ethical standards are aimed at total customer satisfaction. Values such as trust and security allied to the speed, accuracy and convenience ensures a service with quality and sobriety.

The awareness of the uniqueness of each client allows us to create solutions of a unique treatment more committed to their needs and desires.

Our main concern is to minimize the problems of a business trip in an unfamiliar city, the waiting time at the airport, a delayed or canceled meeting. Therefore our drivers are available 24 hours per day and during the time desired by the client.

Centro de Arbitragem

Nos termos da Lei n.º 144/2015 de 8 de Setembro informamos que o Cliente poderá recorrer às seguintes Entidades de Resolução Alternativa de Litígios de Consumo: Provedor do Cliente das Agências de Viagens e Turismo in www.provedorapavt.com caso agência e/ou operador sejam aderentes, Comissão Arbitral do Turismo de Portugal in www.turismodeportugal.pt , Instituto da Mobilidade e dos Transportes, I.P. in http://www.imtt.pt ou a qualquer uma das entidades devidamente indicadas na lista RAL disponibilizada pela Direção Geral do Consumidor in http://www.consumidor.pt/ cuja consulta desde já aconselhamos.”

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